jc Data, analytics & operations

Josh Currie / Ireland

Data leader. Operations background.

A head for data.
A feel for operations.

I build the systems behind the numbers — and help people put them to work.

Explore my work
Currently at Hertz

Operations Excellence Manager
International Customer Care

Josh Currie
Josh Currie

01 / Selected work

Built around
the business.

Platforms, controls and reporting developed inside the operations they support.

Activ8 Solar Energies / Data platform

One place for the
whole business.

Sales, installations, finance and people data were spread across spreadsheets and separate systems. I built the pipelines, SQL models and reporting layer to bring them together.

The platform connected Salesforce, BambooHR, Aircall and Intact, with documented KPI definitions and automated quality alerts.

~20 reporting productsIncluding executive reporting for the COO, CCO and CPO.
More about the delivery

Built around 20–25 core source objects, with hundreds of SQL models spanning staging, transformation and reporting. Monitoring distinguishes successful runs, warnings and failures.

I established the capability as the company’s first data analyst, then continued supporting it as a consultant.

Activ8 / Platform structure
SalesforceBambooHRAircallIntact
SQL data platformExtract.
Model.
Validate.Shared definitions. Documented models.
Executive reportingOperationsQuality alerts

Architecture overview / not a live dashboard

Hertz / Supplier billing

$234k

Historical & prospective
overbilling identified

Billed activity01
Contract terms02
Reconciled variance

Hertz / Commercial control

A closer look
at the invoice.

I reconciled supplier billing against contractual terms, identifying roughly $234k in historical and prospective overbilling within five months.

The work secured billing corrections and established a recurring check, making the reconciliation part of ongoing vendor oversight.

From analysis to a standing controlA repeatable check alongside budget and vendor reporting.
More about the remit

I lead a four-person analytics team supporting international customer care, covering performance reporting, forecasting and outsourced partner oversight.

The remit includes an annual budget of approximately $7m, with forecasting and variance analysis.

Activ8 / Process automation

Less time calculating.
More time getting on with it.

500+ hrs / year

Manual travel and subsistence calculations automated across four departments, improving payment accuracy.

02 / Background

I started in
operations.

That experience shapes how I approach data: understand the work, define the measure, then build what’s needed.

I’ve worked on both sides of the report: running teams that need answers, and building the systems that provide them.

At Entain, I progressed from customer support to Head of Operational Excellence. At Activ8, I built a data capability from the ground up. Today, I lead analytics and planning within Hertz’s international customer care operation.

Full background on LinkedIn

  1. Hertz

    2026 — present

    Operations Excellence Manager

    Insight, forecasting, budgets & vendor performance

  2. Activ8 Solar Energies

    2024 — 2026

    Data Analyst → Consultant

    Data platform, automation & executive reporting

  3. Entain

    2018 — 2024

    Customer Support → Head of Operational Excellence

    Operational leadership, KPI governance & Voice of Customer

Tools I work with

SQL Server / Python / Power BI / Databricks / Tableau / REST APIs

03 / Get in touch

Senior data & analytics roles
Dublin / remote

Let’s talk
data.

LinkedIn ↗GitHub ↗